API:Get Support Departments

From WHMCS Documentation

This command is used to retrieve an XML list of Support Departments and counts of tickets Open and Awaiting reply.

Attributes

None

Example Command

$postfields["action"] = "getsupportdepartments";

Returned Variables

Always returned in XML format

<whmcsapi> 
 <action>getsupportdepartments</action> 
 <result>success</result> 
 <totalresults>1</totalresults> 
 <departments> 
  <department> 
   <id>1</id> 
   <name>Test Dept 1</name> 
   <awaitingreply>1</awaitingreply> 
   <opentickets>1</opentickets> 
  </department> 
 </departments> 
</whmcsapi>