API:Get Support Statuses

From WHMCS Documentation

This command is used to retrieve an XML list of ticket Status counts

Attributes

deptid - Optional - Send a Department ID to limit results

Example Command

$postfields["action"] = "getsupportstatuses";

Returned Variables

Always returned in XML format

<whmcsapi> 
 <action>getsupportstatuses</action> 
 <result>success</result> 
 <totalresults>6</totalresults> 
 <statuses> 
  <status> 
   <title>Open</title> 
   <count>1</count> 
  </status> 
  <status> 
   <title>Answered</title> 
   <count>0</count> 
  </status> 
  <status> 
   <title>Customer-Reply</title> 
   <count>0</count> 
  </status> 
  <status> 
   <title>On Hold</title> 
   <count>0</count> 
  </status> 
  <status> 
   <title>In Progress</title> 
   <count>0</count> 
  </status> 
  <status> 
   <title>Closed</title> 
   <count>0</count> 
  </status> 
 </statuses> 
</whmcsapi>