API:Get Ticket

From WHMCS Documentation

This command is used to retrieve an XML version of a ticket.

Attributes

ticketid - Ticket id to retrieve

Example Command

$postfields["action"] = "getticket";
$postfields["ticketid"] = "1";

Returned Variables

Always returned in XML format

<whmcsapi>
 <action>getticket</action>
 <result>success</result>
 <ticketid>1</ticketid>
 <tid>557168</tid>
 <c>TmDEga5v</c>
 <deptid>1</deptid>
 <deptname>TestDept1</deptname>
 <userid>1</userid>
 <name></name>
 <email></email>
 <cc></cc>
 <date>2009-08-0323:14:32</date>
 <subject><![CDATA[TestTicket]]></subject>
 <status>Open</status>
 <priority>Medium</priority>
 <admin></admin>
 <lastreply>2009-08-0412:14:18</lastreply>
 <flag>0</flag>
 <service></service>
 <replies>
  <reply>
   <userid>1</userid>
   <name></name>
   <email></email>
   <date>2009-08-0323:14:32</date>
   <message><![CDATA[Thisisatestticket>----------------------------
   IPAddress:xxx.xxx.xxx.xxx]]></message>
   <attachment></attachment>
   <admin></admin>
  </reply>
 </replies>
</whmcsapi>