This command is used to retrieve an XML list of tickets Predefined Reply Categories.
Attributes
None
Example Command
$postfields["action"] = "getticketpredefinedcats";
Returned Variables
Always returned in XML format
<whmcsapi> <action>getticketpredefinedcats</action> <result>success</result> <totalresults>2</totalresults> <categories> <category> <id>1</id> <parentid>0</parentid> <name>Category 1</name> <replycount>1</replycount> </category> <category> <id>2</id> <parentid>0</parentid> <name>Category 2</name> <replycount>1</replycount> </category> </categories> </whmcsapi>
API Functions
Add Client - Update Client - Delete Client - Get Clients - Get Clients Details - Get Clients Products - Get Clients Password - Send Email
Get Support Departments - Get Support Statuses - Get Tickets - Get Ticket - Get Ticket Predefined Cats - Get Ticket Predefined Replies
Open Ticket - Reply Ticket - Add Ticket Note - Delete Ticket
Module Create - Module Suspend - Module Unsuspend - Module Terminate
Create Quote - Update Quote - Delete Quote - Send Quote - Accept Quote
Get Orders - Get Order Statuses - Add Order - Accept Order - Pending Order - Cancel Order - Fraud Order - Delete Order
Get Invoice - Get Payment Methods - Create Invoice - Add Billable Item - Add Invoice Payment
Add Transaction - Add Credit - Capture Payment
Domain WHOIS Lookup - Get Activity Log - Get Admin Details - Update Admin Notes - Get Currencies - Get Email Templates
Get To-Do Items - Get To-Do Item Statuses - Get Staff Online - Get Stats - Encrypt Password - Decrypt Password