API:Reply Ticket

From WHMCS Documentation

This command is used to add a reply to an existing ticket

Attributes

ticketid - the ID of the ticket to add the reply to
clientid - if adding reply as a client
name - only required if not a registered client (clientid must be sent as 0)
email - only required if not a registered client
adminusername - if adding reply as an admin, name to show
message
status - specify if you want to set the status to On Hold or In Progress after reply

Example Command

$postfields["action"] = "addticketreply"; 
$postfields["ticketid"] = "1";
$postfields["adminusername"] = "Auto-Response";
$postfields["message"] = "Your ticket has now been received and will be responded to shortly...";

Returned Variables

none